7 Holiday Hints for Cheery Customer Care

July 6, 2021 | By: admin

Categories: ARTICLE

The holidays are here! The holidays are here!*

*(said in our finest Buddy the Elf voice)

If you’re anything like us, this is absolutely the most wonderful time of the year. Between the hearts glowing and much mistletoe-ing,

nothing can ruin the spirit of the season…until you call a business that’s completely checked out for Christmas, or already home for Hanukkah, and feel like you got a lump of coal in your stocking because no one’s there or you get stuck in Holiday Hold Hell. We need vacations, but our service standards don’t (they’re 24/7/365).

Luckily, a little foresight and advance planning can ensure your customer care is the gift that keeps on giving to everyone who calls.

About admin

Co-founder of YesTrak.com
Founder of MyDoctorCalls.com
Author of 'Own the Phone'

Since 2008, Spencer has helped thousands of clients generate more revenues as a result of improving the way phones are answered. As co-founder of YesTrak (a revolutionary live agent answering service) and MyDoctorCalls (a cloud-based call tracking and recording system), his products and services have changed the way businesses approach their inbound calls. Spencer is also the author of 'Own the Phone'-- a book that helps healthcare practices turn their phones into growth machines.