Before we build a Script, we need to let the YesTrak Agent know which business they will be accepting calls on behalf of. Either click the ADDbutton to add a business, EDIT to update existing business information or the REDCircle X to delete a business.
Business Information – How to add, edit or delete a business:
1. On the next screen enter the name of the business, phone number, address, landmark information & business description.
A. Landmark information: This information are location keys our Agents use to help a caller find your business. For example: “ABC Company is located next to the Gas Station on Route 17.”
B. Business description: Business description is helpful information our Agents use to help a caller understand what your business offers.For example: “We are a small practice specializing in complimentary…”