The holidays are here! The holidays are here!*
*(said in our finest Buddy the Elf voice)
If you’re anything like us, this is absolutely the most wonderful time of the year. Between the hearts glowing and much mistletoe-ing,
nothing can ruin the spirit of the season…until you call a business that’s completely checked out for Christmas, or already home for Hanukkah, and feel like you got a lump of coal in your stocking because no one’s there or you get stuck in Holiday Hold Hell. We need vacations, but our service standards don’t (they’re 24/7/365).
Luckily, a little foresight and advance planning can ensure your customer care is the gift that keeps on giving to everyone who calls.